Tenant

You can apply directly through our website or visit our office for assistance. We’ll need your personal and financial details to begin the screening process. A non-refundable application fee may apply.

We provide a "Default Criteria" document upon request for a comprehensive overview of our tenant screening process. To comply with Wyoming’s fair housing laws, we require an application from each individual over 18.

Factors that may lead to disqualification include:

• Providing false information
• Inability to meet income requirements
• Poor credit history or an open bankruptcy
• A prior eviction or a rental reference that would not re-rent for valid reasons
• Outstanding housing-related debt or unpaid rent
• A felony conviction that does not meet our criteria (see attached)
• Final decisions are based on income, rental, and employment history.

Credit Score: We require a minimum credit score of 600. If your score is below 600, you may still be accepted under certain conditions, which include a higher security deposit.

Income Guidelines: The combined income of all applicants must be three times the rent amount. You may need to provide a recent pay stub, 90 days of redacted bank statements, or tax documents upon request.

The security deposit is $1,000 or equal to the base rent if it's over $1,000. Security deposits cannot be used for your last month’s rent. You’ll receive your deposit back, minus a $100 fee for a key lock change, as long as the property is returned in its original condition (excluding normal wear and tear). Professional carpet cleaning is required upon move-out, and you can either arrange this yourself (with a receipt) or we can coordinate it for you and deduct the cost from your deposit. We encourage tenants to submit a move-in condition form with photos to protect against unwarranted charges.

To receive your deposit back, you must:

• Complete the lease term (no early termination, rent must be paid in full, etc.)
• Return the property in the same condition it was rented, allowing for ordinary wear and tear. Documenting the move-in condition is highly encouraged.
• Complete the provided cleaning checklist upon moving out.

Pet policies differ by property, with potential size and breed restrictions. Contact us for details about your specific property you are interested in.

• An additional refundable pet deposit of $250 per pet is required.
• A maximum of 2 pets are allowed, each over 2 years old, with a combined weight limit of 100 pounds. Only cats and dogs are permitted.
• Some properties may charge a monthly pet fee.
• Proof of professional carpet cleaning is required upon move-out.
• We recommend obtaining renter's insurance for pets. If you don't meet all these requirements, please reach out; some of our property owners may consider exceptions.

Properties with current tenants can only be shown by appointment to respect their privacy. For other properties, we use lockboxes. To access, you must:

• Call our office with the property address.
• Provide a screenshot of a driver’s license for all adults 18+ touring the property.
• Send us a screenshot of yourself outside the property.

Rent is due on the 1st of each month. If not paid by midnight on the 1st, a 10% late fee and an additional $25 per day will be charged. This policy applies regardless of holidays, weekends, or office closures.

Payments should be made online through your Tenant Portal. Alternatively, checks, money orders, or cashier’s checks can be mailed to: PO Box 306, Kemmerer, WY 83101. A $5 deposit charge applies to these payment methods.

You remain responsible for rent until the lease term is completed. If you move out early, you have two options:

1. Move out and pay two months’ rent to be released from the lease.
2. Move out and continue paying rent until the property is leased to a qualified tenant.

If you move in on a day other than the 1st, you’ll pay prorated rent for that month, with the full rent due by the following 1st.

Yes, all tenants must have renter's insurance to protect personal belongings against incidents like fire, flood, or theft.

You are not required to move out at the end of your lease; we will contact you about 45 days prior to discuss renewal options. If you decide to move out, you must submit a written "Intent to Vacate" notice at least 30 days before your lease ends. You can request this form by calling or find it on your tenant portal.

Once you have been accepted and received our congratulations letter, we will send us a document with all of the contact information for utility providers. Unless your lease states otherwise, you will need to transfer utilities into your name on the lease start date.

You can request copies by calling our office during business hours, download them from your online account, or click below for specific forms:

• Move-in Inspection Form
• Intent to Vacate and Move-out Checklist
• Lead-based Paint Brochure

What Upfront Fees Will I Incur?

• $50 Application Fee (includes credit/criminal background check)
• First month’s rent
• Security deposit (including any additional pet deposits)

Rent generally covers the use of the property and any amenities included in the lease agreement. Utilities and additional services may be tenant responsibilities unless otherwise specified.

Tenants can submit maintenance requests through our online portal, by phone, or by visiting our office. For emergency issues, we provide a 24/7 emergency line to ensure a prompt response.

All changes must be approved by our management team. Tenants should submit any requests for alterations or upgrades, which will be considered based on property standards.

You can reach us via phone (307) 877-7348, email Office@BigWyoPM.com, or by visiting our office during business hours. Visit our Contact Us page for more details.

Yes. As part of your rental application, we will be requesting background checks from TransUnion that include a criminal, eviction, and credit history. 

If you have any concerns about what may be on the background check, please discuss this with us prior to paying for the rental application.

The Tenant Portal is an online tool provided for you at no cost. You will be able to:

1. Pay your rent online.
2. View your previous and upcoming payments.
3. Add your renter's insurance information (if needed).
4. Submit and track maintenance requests.

We will always fix everything that is our responsibility as outlined in your lease agreement. 

If there are any damages that are not covered, please let us know and we may have a contractor that we can recommend.

If the tenant portal is enabled for your property, you will receive an automated invitation to your email. You can also click here to watch a video on using the portal.